We’re a solutions-based research, consulting, and data science firm that has been a change agent in the utility sector for over 30 years.

How we help utilities save the world

We’re committed to a sustainable future. Through our research, consulting, and data science services, we help future-focused utilities across the US and Canada:

Build decarbonization, electrification, and technology strategies
Design cost-effective efficiency programs that appeal to customers
Reduce operational costs
Increase business and residential customer satisfaction

Ready to see us in action? Here are a few examples of our recent work.

Consider banking status when examining utility customer payment needs

In partnership with E Source, the City of Tallahassee, Florida, continues its digital transformation with its deployment of a cutting-edge CIS

Utility customers still have a lot to learn about EVs, and utilities can help them

Knowing SMB customers’ unique needs is the driving force for strengthening CSAT and regulatory outcomes

E Source launches Mobility practice to help utilities take charge of clean transportation

What we cover

E Source offers end-to-end consulting, data science, and advisory services in the areas of:

Program innovation

Design and execute cost-effective next-generation programs that optimize grid resources, keep rates low for customers, and deliver on customers’ needs

Customer experience transformation

Prioritize and execute the right customer experience initiatives

Grid and asset optimization

Leverage the power of data and machine learning to optimize performance across your power-delivery operations

Technology planning and implementation

Maximize the effectiveness of your technology investments

How we deliver

We help utilities solve problems, make business decisions that serve their customers well, and give them the competitive advantage and intelligence they need to succeed.

Consulting

For leaders who are looking to improve operational efficiency, implement cost-saving technologies and processes, and improve the customer experience, our utility consultants will provide the experience and execution to make sure you succeed.

Data science

We put your data to work using advanced AI software to make data-driven decisions that deliver measurable business results.

Research and advisory

With our enterprise-wide memberships, you always have an E Source expert, years of industry research, and innovative ideas at your fingertips.

Events and networking

Our events put you in the same (virtual) room with other professionals who are dealing with the same issues you are.

We know your business and it shows

Electric and gas utilities

Helping you think differently, make data useful, and learn from the best ideas in the industry

Water utilities

Advancing business and technology solutions that enhance operations and benefit your customers

Utility partners

Helping vendors become trusted utility partners

We’re a solutions-based research, consulting, and data science firm that has been a change agent in the utility sector for over 30 years.

How we help utilities save the world

Consider banking status when examining utility customer payment needs

In partnership with E Source, the City of Tallahassee, Florida, continues its digital transformation with its deployment of a cutting-edge CIS

Utility customers still have a lot to learn about EVs, and utilities can help them

Knowing SMB customers’ unique needs is the driving force for strengthening CSAT and regulatory outcomes

E Source launches Mobility practice to help utilities take charge of clean transportation

5 critical steps to take on your utility’s AMI 2.0 journey

The equitable utility: What it means and how executives are getting there

How utilities can save the day with data science and AMI data

5 tips for an effective communication strategy

Brownsville Public Utilities Board receives $5 million WaterSMART grant

Episode 8: Creating customer-centric DSM programs

How to help business customers get started with fleet electrification

What we cover

Program innovation

Customer experience transformation

Grid and asset optimization

Technology planning and implementation

How we deliver

Consulting

Data science

Research and advisory

Events and networking

We know your business and it shows

Electric and gas utilities

Water utilities

Utility partners