Our mission is to build a sustainable future in partnership with utilities. Utilities face a complex and fundamental challenge to ensure reliable service for every customer while maintaining and modernizing aging distribution networks and meeting regulatory requirements—all while keeping rates affordable.
Your priorities may include:
Reliability
Safe, continuous, and consistent service in the face of increasing volatility caused by climate change, including extreme weather, drought, and fire.
Financial stability
bottom line that affords capital and operational expenditures while enabling innovation and giving back to our communities.
Equitable service
Programs and services that are available to all, especially low-and moderate-income customers and small and midsize businesses that are often disproportionately impacted by societal events.
Environmental responsibility
Decarbonizing operations, reducing emissions, eliminating water leaks, increasing electrification, and finding efficiencies.
What we do
E Source combines industry-leading research, data science, and consulting to help people at all levels of the organization make and implement better data-driven decisions that positively impact their customers, their bottom line, and our planet.
Research
Subscription-based access to curated market intelligence, data-backed industry research, and benchmarking to inform business decisions, regulatory conversations, and customer solutions.
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Data science
AI-driven decision-support systems that optimize grid reliability, reduce costs, and improve the performance of customer programs.
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Consulting
Expert advice and guidance in strategy solution assessment and implementation, including multiyear program management for new technology, grid reliability, and customer experience initiatives.
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When everything depends on utilities, utilities depend on E Source
More than 35 years’ experience working exclusively with electric, water, and gas utilities in the US and Canada.
Supporting over 50 utility initiatives ranging from energy equity to storm outage management to customer experience.
At every level of the organization, from the C-suite to the service desk, grid optimization to water loss intervention.
Our leadership
Our leaders have decades of diverse experience in guiding utilities through their toughest customer-related challenges.
Meet the team