LMI customer perspectives: Findings from the LIEIF DSM survey

NOTE: This event has already taken place. See below for recording and event description.

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Join us as we share the findings from our survey of 1,000 low- and moderate-income (LMI) consumers. We wanted to understand LMI consumers’ perspectives and attitudes around utility bill affordability, energy-saving behaviors, and their utilities’ income-qualified demand-side management (DSM) offerings. We’ll test basic assumptions about LMI customer strategy in the utility sector and identify potential solutions to challenges related to income-qualified DSM programs.

Speakers:

Jamie Wimberly, Senior Vice President, Customer Strategy Solutions, E Source
Ben Nathan, Director, Affordability and Equity, E Source
Rachel Cooper, Director, Market Research, E Source

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