In the news

E Source, Southern Company, and Pacific Gas and Electric Company joined Edison Electric Institute’s Electric Perspectives podcast to discuss how data science can improve utility storm response.

Ben Nathan, Director, Affordability and Equity, E Source, discusses the measurable improvements that companies implementing equity programs are seeing in customer satisfaction, payment defaults, and community relationships.

NYSERDA's Integrated Energy Data Resource (IEDR) is a driving force in New York’s journey towards a sustainable and resilient energy future. Get a look at some of IEDR’s features and how they can be utilized in this T&D article.

In this S&P Global article, Ben Campbell, manager of battery research at E Source, discusses how the adoption of manganese-rich battery chemistries will increase demand for manganese and raise supply concerns for battery-grade product.

E Source and Alabama Power have been named by the U.S. Department of Energy Office of Electricity as a Phase 1 Data Track winner in the second round of the Digitizing Utilities competition, earning a $75,000 prize to help develop a plan around their project submission.

Don Rankin, Executive Consultant of Technology Planning and Implementation Consulting for E Source, explores how today’s water facilities are successfully integrating advanced technology, data analytics, and predictive modeling in his recent article with Water Online.

In late 2022, E Source, in collaboration with NYSERDA and development partners UtilityAPI, Flux Tailor, and TRC Companies, began to design and build the Integrated Energy Data Resource (IEDR) for New York State. Check out this interview with Adam Stotz, CTO of E Source, for an update on the IEDR platform’s progress.

In this S&P Global Market Intelligence article, featuring E Source Lead Battery Analyst Ben Campbell, read about affordability in the electric vehicle sector.

In this S&P Global Market Intelligence article, featuring E Source Lead Battery Analyst Ben Campbell, read about the expected decline of prices for lithium, nickel, and cobalt in 2024.

In this Yahoo News article, High Point Electric highlights the transition to automated billing with new meters. E Source is featured as a key contributor to the progression of the new AMI implementation.

In this S&P Global Commodity Insights article, featuring E Source Lead Battery Analyst Ben Campbell, you’ll learn why yearly EV sales in the US are expected to more than double from 2022 to 2025.

In this T&D World article, E Source’s Tom Martin, vice president of commercialization, discusses how the proven benefits of data science will one day be a part of the narrative uniting all utilities in their quest to become more environmentally responsible and reliable.

In this AESP Intel magazine, E Source’s Ben Nathan, Director of Affordability and Equity, and Jeffrey Daigle, Managing Director of Customer Experience, discuss how collectively placing equity at the forefront of decision making can help redress historical wrongs and plot a better future for the utility industry.

China’s control of global manganese processing capacity could lead to a supply bottleneck for U.S. and European battery-makers by 2030. High-purity manganese sulfate has been an overlooked battery metal as its abundance and wide geographical distribution have kept prices low.

As more utilities file detailed transportation electrification plans, modifications to service upgrade policies will become essential to avoid financial and inequitable EV adoption roadblocks.

In this Mining.com article, Sam Jaffe, vice president of Battery Solutions at E Source, talks about intracontinental supply chain and our reliance on China.

In this Utility Dive article, Sam Jaffe, vice president of Battery Solutions at E Source describes the massive three-year impact the IRA will have on battery materials.

E Source and the development of the Integrated Energy Data Resource (IEDR) platform for NYSERDA are mentioned in this GCN article.

In this press release, The New York State Energy Research and Development Authority (NYSERDA) announced that E Source will deploy the state’s Integrated Energy Data Resource (IEDR) platform.

In this podcast interview, Sam Jaffe, vice president of Battery Solutions at E Source, discusses which parts of the battery industry will benefit from the Inflation Reduction Act.

In this CNBC interview, Sam Jaffe, vice president of Battery Solutions at E Source, provides insight into how the EV industry will be impacted by the Inflation Reduction Act.

In this Energywire article, Sam Jaffe, vice president of Battery Solutions at E Source, explains how the proposed climate deal will affect EV manufacturers.

In this Utility Dive article, E Source contributes findings on performance-based regulatory strategies and how Hawaii is adopting this approach.

In this AESP Intel magazine, Ben Nathan, lead analyst at E Source, describes how utilities are experiencing change and growth at the crossroads of the energy system and social justice movements.

In this T&D World article, Tom Martin, vice president of commercialization at E Source, describes how to optimize vegetation management practices, spend and results by focusing on data.

In this CNBC article, Sam Jaffe, vice president of Battery Solutions at E Source, describes the demand of EV battery cells and the severe shortage in lithium production.

Tom Martin, vice president of data science commercialization at E Source, describes the benefits of data science as a service (DSaaS) for utilities in this post on the insideBIGDATA blog.

In this article for T&D World, Tom Martin, vice president of data science commercialization at E Source, explains how a digital replica of the grid can help utilities manage and mitigate wildfire risk.

E Source CEO Ted Schultz shares in this T&D World article about the utility industry’s transition to a data-driven “risk-spend efficiency” approach to managing the grid.

Sam Jaffe, vice president of Battery Solutions at E Source, describes how GM’s approach to EVs is more comprehensive than Ford’s, allowing GM to offer more capability, like battery range, even if it takes longer to get to market.

In this MSN article, Sam Jaffe, vice president of Battery Solutions at E Source, explains why flaws in the Chevy Bolt’s battery design have led to fires and massive recalls.

The Palo Alto City Council voted to approve $18.1 million in contracts to convert all electricity, gas and water customers to smart meters in partnership with E Source, who will provide consulting services relating to project management and system integration for four years.

Jonathan Kleinman, cofounder and president of AIQUEOUS, shares his thoughts on the E Source Forum 2021, and how the event was safe, effective, and fun.

In this article for AESP’s Energy Intel (p. 36), E Source chief instigation agent Bill LeBlanc highlights the pros and cons of various electric vehicle rate options.

A study by E Source found that Nissan Leaf owners, in general, could earn up to $9,000 annually using Level 2 chargers at a workplace when using the cars to manage monthly demand on the grid.

The city of Palo Alto in the US state of California is set to deploy an advanced metering infrastructure following approval by the city council. E Source and SAP are expected to be awarded contracts for project management and system integration.

Cooking over a flame is a tiny contributor to climate change, but supplying homes and businesses with natural gas is a big one.

Grid Forward announced the winners of the 2021 Grid Innovator Awards during its Annual Member Meeting on June 10. E Source, Snohomish Public Utility District (PUD) and Carl Imhoff of PNNL were honored for their roles in helping to lead the electric utility industry forward in grid modernization across the western U.S.

Managing vegetation and tree growth around power lines is an important responsibility that rests on the shoulders (and budgets) of utilities. Now, thanks to advances in predictive data science, there are new opportunities to improve utilities’ vegetation-management operations.

This feature, authored by Matthew Burks, chief strategy officer at E Source, describes a collaboration with the California Mobility Center (CMC) to define mobility technology pilot project objectives and design performance requirements that will enable mobility decision-makers to say yes to purchase orders, not more pilots.

In this Greeley Tribune article, which recaps the energy-storage panel at BizWest’s Net Zero Cities event, E Source CEO Wayne Greenberg describes how home battery storage systems aren’t widely adopted or cost-effective yet.

In this article for Utility Analytics Institute, E Source expert Tom Martin explains why it has never been more urgent for utilities to understand their customers in vivid detail—as an audience of one. Doing so will allow you to better engage and serve them, and to unlock the full potential of programs and portfolios.

According to Rachel Reiss Buckley, vice president of Enterprise Strategy and New Products at E Source, utilities engaged with their customers in a more personal and proactive way during COVID-19. To contiue this trend into 2021, utilities will turn to quantitative and qualitative data to understand their customers as distinct individuals and predict their energy-related actions.

In a guest post for the Utility Analytics Institute, E Source’s managing director of product for Data Science, Tom Martin, explains how utilities can double the performance of their program portfolio without increasing their marketing budget.

E Source Forum 2020 sponsor AIQUEOUS recaps its team’s experience at our annual conference, held virtually for the first time ever.

In this Institute for Electric Innovation issue brief, E Source provides its perspective, “Using Data Science to Advance Energy Efficiency as a Carbon Resource” (p. 10). Namely, that to achieve deep carbon reductions, electric company energy-efficiency programs need a technology makeover.

In this excerpt from PLMA’s Industry Viewpoints Compendium, Dr. Ahmad Faruqui of the Brattle Group and Bill LeBlanc, chief instigation agent at E Source, discuss electricity pricing.

In this article for Colorado Politics, Austin Fleskes highlights the work E Source completed for the Colorado Energy Office related to boosting the adoption of electric vehicles in the state.

Matt Burks, chief strategy officer at E Source, explains how TROVE Predictive Data Science, an E Source Company, takes utilities’ vegetation-management efforts to the next level.

In the May–June issue of the IEEE Power and Energy Magazine, TROVE analysts Will Gifford and Jonathan Farland describe current load-researh practices and explores the expansion of interval load analytics in the utility industry.

In the May issue of the American Water Works Association’s Opflow, Chase Berenson, senior analyst at UtiliWorks, explains how utilities could benefit from installing remote-disconnect water meters.

Upstart NY journalist Joel Lehman tells the story of how E Source came to acquire Trove Predictive Data Science, featuring conversations with executives from both companies.

E Source energy equity expert Lisa Markus’s Utility Dive op-ed urges utilities to shift from a business-as-usual approach to a corporate-social-responsibility model to strengthen their communities and help stabilize the economy as all sectors struggle to recover from COVID-19.

In this IoT World Today article, E Source analyst Emma Rieves explains how managed electric vehicle (EV) charging can facilitate an influx of EVs and benefit the grid. And research manager Essie Snell discusses the state of vehicle-to-grid (V2G) efforts.

In this Journal AWWA article, Chase Berenson, senior analyst at UtiliWorks, an E Source company, explains the importance of following proper change management protocols before using advanced metering infrastructure (AMI) to issue leak notifications.

In this CMS Wire article, journalist Phil Britt discusses the future of the customer experience (CX) discipline. He shares advice from E Source CX expert Eryc Eyl about how to build next-level CX skills that will make you indespensible.

This article quotes Bill LeBlanc, chief instigation agent at E Source and a panelist at a session at the National Association of Regulatory Utility Commissioners 2020 Winter Policy Summit, as saying that ”utilities are uniquely positioned to execute electrification programs.“

Starting on p. 36 of the January/February 2020 issue of the Edison Electric Institute’s Electric Perspectives magazine, E Source chief instigation agent Bill LeBlanc explains how utilities can use design thinking to develop new customer solutions.

John Gustafson, president of consulting company Nexant, outlines the importance of electric vehicle programs to utility customer satisfaction, citing data from the 2019 E Source Gap and Priority Benchmarks.

As a guest blogger for Microgrid Knowledge, Thomas Lyons, vice president of asset development at energy-efficiency and renewable energy company Ameresco, highlights the growing role of microgrids in supporting economic development. He cites E Source data on the cost of outages to US businesses.

Megan McCarty Carino, in American Public Media’s Marketplace podcast, cites E Source data about the cost of power outages to US businesses in reference to Pacific Gas and Electric Co.’s plan to shut off power to prevent fires during a forecasted period of dry, windy weather.

Megan Fernandes, a reporter for Pacific Business News, highlights Hawaiian Electric Co.’s first-place award for Best Brand Campaign in the 2019 E Source Utility Ad Awards Contest.

Training Magazine contributor Gail Dutton interviews Kym Wootton, vice president of operations at E Source, about the company’s corporate culture work.

Kelly Pickerel, editor in chief of Solar Power World, highlights a new financing program for energy-storage equipment and includes a data point from E Source research about the cost of power outages to businesses.

In this Utility Dive article, author Robert Walton gives an update on the efficacy of home energy report programs and features E Source data on behavioral programs and information from Beth Fitzjarrald, senior research manager at E Source.

Choose Energy reporter Jenna Careri continues a series of articles on nuclear power, where it stands in the US and where it’s going. E Source tech expert Bryan Jungers provides background info on consumers’ fear of nuclear and suggests a solution for utilities.

This article in Streetwise Reports summarizes a Raymond James report that makes the case for using Bloom fuel cells instead of battery-based backup power solutions during power outages.

E Source’s Melanie Wemple outlines the common challenges utilities face when attempting to transform their customer experience and offers solutions in this post on Energy Central.

Kelly Johnston of Voicebot.ai highlights E Source member Xcel Energy’s new Google Action, which allows customers to pay their bill, check their balance, or see their due date.

The MyCorporation blog asks small businesses how they’re reducing their carbon footprints—and not just on Earth Day. Kym Wootton, vice president of operations at E Source, explains what makes us green.

AESP recaps a panel discussion held during its annual conference, featuring E Source’s resident smart speaker expert Essie Snell.

EnergyX features the E Source report Should Your Utility Develop a Mobile App? by Keenan Samuelson in its roundup of utility and energy-efficiency news.

E Source CX expert Eryc Eyl celebrates CX Day by outlining the 6 Es of Employee Engagement.

Journalist Stephanie Booth explains how consumers can figure out how much cash an energy-efficient appliance can save.

For website 1redDrop, Shudeep Chandrasekhar reports that Tesla appears to have resumed the installation of rooftop solar on its Gigafactory in Nevada in an effort to improve power reliability.

In this edition of Customer Connections, the official publication of the Western Energy Institute, E Source senior director Adam Maxwell explains how utilities can use design thinking to create truly customer-centric products, services, and experiences (pp. 18–23).

For Choose Energy, a website dedicated to educating consumers about energy, freelance journalist Terri Williams explains what a smart meter is and whether it can save customers money.

In this Utility Dive article, contributing editor Herman K. Trabish describes how a 2017 spike in commercial and industrial solar growth will not last, but that industry efforts to educate property owners and offer better financing could be good for businesses and utilities.

Celia Carr, staff writer for 420 Intel, explains how legal cannabis is having a major environmental impact.