Dannah Moore joined the E Source Editorial team as a staff writer in the summer of 2022. She works closely with E Source and industry experts to deliver innovative information and help utilities make sustainable decisions. Before coming to E Source, Dannah worked in the hospitality industry and earned a BA in English from the University of Missouri–Columbia. She is a member of the National Association of Science Writers.
Dannah Moore
Staff Writer, Editorial
Topical expertise
Corporate communications
Content by this author
How to tell customers you’re increasing rates without losing their trust
February 13, 2025
With the cost of energy rising, it’s time to rethink your rate communication strategy so you can offer customers proactive communications before rate increases show up on their bills. Communicate the news clearly and directly, and frame it as a story where your customers play a leading role.
5 emerging technologies utilities should have on their radar
July 31, 2024
Ready for five of the most promising technologies we discussed in our recent Summer 2024 Tech Roundup? Check out this blog post to discover which technologies should be on every utility’s radar.
5 innovative technologies utilities should keep an eye on in 2024
January 31, 2024
Ready for five of the most promising technologies we discussed in our recent Winter 2023 Tech Roundup? Check out this blog post to find out which technologies you should keep an eye on in 2024.
5 standout technologies from the Winter 2023 Tech Roundup
January 19, 2024
Our Tech Roundup webinars keep you up to date on the latest developments in efficiency, load management, and decarbonization technologies. Here, we highlight several technologies we covered in the Winter 2023 Tech Roundup.
Consider banking status when examining utility customer payment needs
August 15, 2023
Banking status affects how customers pay their bills and is an important demographic to consider when examining customer payment needs. Learn how banking status and income level affect utility customers’ payment behaviors and how utilities can offer equitable payment options to customers.