Public
Most recent content on this topic
E Source announces presence at DISTRIBUTECH 2025 with focus on grid optimization
Adarsh Nalam | March 20, 2025
E Source experts and customers will share insights on reliability, asset management, and storm planning.
Press release
The low- and moderate-income customer energy assistance journey
Ben Nathan | April 23, 2025
Join us to learn about this landmark, energy assistance LMI customer journey mapping multiclient study, its key findings, and recommendations.
Online event
Slower adoption, higher prices, and an altered domestic supply chain: How policy changes could affect the US battery market
Joshua Sorensen, Ben Campbell, Emily Sedlacek | March 11, 2025
Recent and planned policy changes could affect all parts of the US battery market, especially EVs and energy storage. These policy changes will likely increase battery prices, slow EV adoption, and require utilities to alter ESS plans.
Report
The demand-side management customer journey for income-qualified customers: An E Source multi-client study
Ben Nathan | March 26, 2025
Join us to learn about a new multi-client study that uses customer journey mapping to better understand and improve the income-qualified customer experience of demand-side management (DSM) programs.
Online event
Alabama Power and E Source win prize for data analytics innovation
Adarsh Nalam | February 20, 2025
The Southern Company utility and E Source partnered on an advanced predictive power mapping data system to improve service reliability.
Press release
Utility executives share their perspectives on energy equity
Ben Nathan | January 20, 2025
Check out recorded interviews with utility leaders on the importance of energy equity in the utility industry, how we can make real progress toward achieving it, and the role utilities, their partners, and E Source can play in getting there.
Online event
E Source appoints new CEO
Adarsh Nalam | January 3, 2025
Experienced executive, Joe Eazor, to lead E Source through its next growth chapter.
Press release
Shifting customer connections and perceptions: Findings from the 2024 State of Utility Customer Survey
Patrick Woodworth | February 13, 2025
The findings from the 2024 State of Utility Customer Survey reveal a steady erosion of how customers rank their utility in terms of customer service, ease of interacting with their utility, and reliability.
Online event
