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Refreshing the way we bill: Prepay energy customer survey
Patrick Woodworth | December 11, 2024
Hear from Jamie Wimberly, one of the foremost experts on prepay energy, as he leads this webinar by providing an overview of prepay energy, the details of the annual customer survey of the Prepay Energy Working Group, and what it means to the utility industry.
Online event
What do your residential customers think about electrification?
Liza Minor, Paige Martin Cox | October 29, 2024
The E Source Residential Electrification Survey explores customer interest, readiness, and knowledge around electrification technologies. Learn what homeowners think about fuel-switching, what they understand about electrification, and what motivates them to buy new technologies.
Ebook
Transforming engineering and construction for better customer experience
September 9, 2024
This case study explains how E Source helped a municipal electric utility transform its engineering and construction, resulting in a $60 million increase in CIAC revenue with a 50% reduction in overtime and truck rolls.
Case study