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Procuring a reliable network-as-a-service vendor to support an AMI implementation
June 15, 2023
This case study explains how the E Source Technology Planning and Implementation Consulting team helped WaterOne procure a reliable network-as-a-service vendor to support its AMI implementation.
Case study
Leverage data to grow your mobility business with utilities
Rachel Buckley | July 19, 2023
Do you have the data and knowledge you need to grow your market share with utilities on electric transportation? Join this webinar, where we’ll share the process for how to track down upcoming transportation electrification dollars.
Online event
Contact center discussion series: How best-in-class contact centers approach quality and planning
Patrick Woodworth | July 27, 2023
Contact centers can be a tricky business with a lot of moving parts, but there are simple metrics and processes that can improve these operations. Join Tim Montgomery, a 30-year contact center veteran, as he leads a discussion on metrics, quality monitoring, and technology trends shaping the future.
Online event
Using data-driven insights to design a meaningful payment assistance campaign for LMI customers
May 30, 2023
This case study explains how data-driven insights presented at an E Source event helped JEA design a meaningful payment assistance campaign for LMI customers.
Case study
Brownsville Public Utilities Board receives $5 million WaterSMART grant
Sannie Sieper | May 31, 2023
This press release congratulates the Brownsville Public Utilities Board for being named a WaterSMART grant recipient. E Source helped the organization craft a comprehensive grant application and will support the advanced metering infrastructure project funded by the grant.
Press release
Fleet electrification: Highlights from our latest voice-of-the-utility research
Steven Day | June 29, 2023
Join our webinar to see highlights from the E Source 2023 Fleet Electrification Utility Survey. We’ll cover the latest utility trends, programs, and plans related to nonresidential fleet electrification. You can use this information to help prioritize your fleet electrification initiatives.
Online event
Ensuring a smooth AMI rollout with QA
May 23, 2023
This case study explains how the E Source Technology Planning and Implementation Consulting team helped a California water utility plan and implement a stellar QA program during its AMI rollout that prioritized fieldworker safety and ensured a smooth meter installation process.
Case study
The right people, in the right place, at the right time: Workforce optimization
May 23, 2023
This case study explains how the E Source Data Science team helped a utility in the southern US improve operational efficiency without negatively affecting system reliability, power delivery quality, and customer experience.
Case study
Successful strategies for technology implementation communications
Jessica Kerr | July 13, 2023
Implementing a new business technology is a complex process. It can include several systems and many intricacies. But communication and education are two factors that heavily influence overall success. Join us to learn how E Source can help your team implement a successful communications strategy.
Online event
How utilities can save the day with data science and AMI data
Will Gifford | May 25, 2023
What if you could tell customers their HVAC system had a problem before it stopped working on the hottest day? What if you had the power to know everyone who owned an EV charger and could plan for those grid impacts? Find out how your utility can be the hero in your customers’ stories.
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