Refreshing the way we bill: Prepay energy customer survey

NOTE: This event has already taken place. See below for event description.

Prepay energy is a billing alternative that has a proven track record of providing energy savings, recovering arrears, and improving customer satisfaction. Despite its benefits, it is still an uncommon billing option in most of the US and Canada. Join us for a webinar where we'll walk through the details of the annual customer survey of Prepay Energy Working Group and what the findings mean for the utility industry.

This webinar will cover:

• What prepay energy is and its benefits
• Customer interest level in prepay energy
• What kind of messaging resonates with customers

Speaker:

Who should attend:

This is a public webinar and is open to any who are interested in learning about the benefits of prepay energy and the customer perceptions of prepay and the expectations they have of their utility billing options.