Liza Minor joined E Source in 2017 as a researcher on the Customer Energy Solutions team. She has been a staff writer on the Editorial team since 2020. Before coming to E Source, Liza worked at Wisconsin Energy Conservation Corp., where she used geographic information systems to segment customers for energy efficiency programs. Because of her multidisciplinary studies in school and her experience in the energy industry, she can write about a variety of energy topics.

Liza earned a MS in urban and regional planning, a BA in political science, a BA and international studies, a minor in Spanish, and a certificate in sustainability from the University of Iowa. She’s been a member of the National Association of Science Writers since 2022 and earned her Technical Writer Certification from Technical Writer HQ in 2024.

Content by this author

What do your residential customers think about electrification?

Insights from the 2024 Residential Electrification Survey
Liza Minor, Paige Martin Cox
October 29, 2024

The E Source Residential Electrification Survey explores customer interest, readiness, and knowledge around electrification technologies. Learn what homeowners think about fuel-switching, what they understand about electrification, and what motivates them to buy new technologies.

How to communicate to customers about wildfire risk and prevention

Utility and customer strategies for wildfire mitigation and readiness
Liza Minor, Tom Lienhard
March 7, 2024

Learn how you can improve customer experience and reduce wildfire risk by openly communicating with your customers about your utility’s wildfire safety plans. Show customers what you’re doing to prevent fires and empower customers to do their own wildfire mitigation and preparation.

Just announced! Take a closer look at the Forum 2023 agenda

Steven Day, Jesse Hitchcock, Liza Minor, Angelica Pereira
July 12, 2023

E Source Forum planning is underway, and we have lots of exciting sessions in store for you! In this post, we describe each topical track and highlight a session from each. Check out the agenda and start planning your personal Forum experience today.

Customer energy solutions teams are still part of customer service organizations at most utilities

Rachel Reiss Buckley, Liza Minor
June 1, 2023

We’ve been tracking utility org structures for years, and it’s a trending topic among utilities. Our research shows some new developments in how utilities are organizing their customer energy solutions teams. Check out this post—our findings might surprise you.

Trends in utility organizational structures for mobility

Liza Minor
May 17, 2023

How do utilities organize staff around transportation electrification? We’ll show how 10 utilities are supporting mobility efforts in their organizations by adding to demand-side management teams, creating positions elsewhere, or creating whole mobility teams and divisions.
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