Isabel Szendrey helps water utilities understand and manage their water losses. Since 2008, she has been involved in the planning, development, and analysis of cost-effective nonrevenue water reduction strategies considering operational feasibility. Prior to joining WSO, which E Source acquired in 2021, Isabel served as executive adviser to the executive president of the Puerto Rico Aqueduct and Sewer Authority. She earned a BS in civil engineering and an MSE in environmental processes engineering from Johns Hopkins University.