NOTE: This event has already taken place. See below for recording and event description.

Download the slides | Strategies for income-qualified program enrollment and customer eligibility (PDF)

Join us to learn how to optimize customer eligibility, qualification, and verification strategies to encourage enrollment in your low- and moderate-income (LMI) programs. We’ll share our research on how administrators of demand-side management, bill discount, and other assistance programs for LMI customers are setting eligibility requirements, qualifying, and verifying customers for participation. You’ll have an opportunity to share your challenges and successes around using these strategies to boost enrollment in income-qualified programs.

This is an E Source exchange. It’s an online conversation where you can share ideas on specific topics with other utility professionals. In this exchange, we’ll bring together utility peers to discuss customer eligibility, qualification, and verification strategies for income-qualified programs.

This exchange will cover:

  • Participant income thresholds
  • Eligibility criteria
  • Eligibility verification strategies, including self-attestation
  • Alternative strategies to increase customer enrollment

Moderator:

Ben Nathan, Lead Analyst, Customer Energy Solutions, E Source

Questions about this event? Send us a message.