Corporate goodwill during COVID-19

April 6, 2020 | Joy Herbers | 2 min read
We’ve been tracking all the goodwill efforts utilities are making to support their customers, their employees, and their communities. It’s inspired us to do the same for utility companies across the US and Canada. During this crisis, our COVID-19 resource center is available to all utilities.

Is your utility ready for coronavirus?

March 12, 2020 | Jeffrey Daigle, Joy Herbers | 5 min read
How should you prepare for the impacts of coronavirus on your call center, your credit and collections policies, and your external communications? You’re used to helping people prepare for disasters, and you’ve seen customer satisfaction improve. Coronavirus is no different. You need to have a plan.

Will you SMB my valentine?

February 14, 2020 | Amy Schmidt | 3 min read

This Valentine’s Day, E Source is doing some soul-searching on how to kindle the flame between utilities and their small and midsize business (SMB) customers. Here are four high-level insights to help you get started.

What are the pros and cons of electrification in today’s market?

January 22, 2020 | Bill LeBlanc | 2 min read
Electrification is a hot topic in the energy industry and many utilities see it as a means to pursue broader energy, climate, and sustainability goals. Join an in-person training course to ensure your electrification efforts are beneficial.

Accessibility in color

January 7, 2020 | Melissa Utomo | 2 min read
In an effort to continue ramping up the accessibility of our website, we've made a change to our link and button colors throughout our site.

Electric vehicle EVangelists, keep up the good work!

January 6, 2020 | Ryan Odell | 3 min read

In the past few years, the EV market has evolved from focusing primarily on passenger electric vehicles to comprehensive transportation electrification. Make sure to consider all your options to maximize load growth and emission reductions.

Season’s Greetings from E Source!

December 12, 2019 | Mary Sullivan | 1 min read
One of the joys of the holiday season is the opportunity to say thank you and to wish you—our members, partners, and friends—a cheerful holiday and all the best in the coming year.

How are utilities reacting to the DOE’s rollback of EISA standards?

December 4, 2019 | Liza Minor | 6 min read
Actions by the US Department of Energy may solidify the delayed implementation of the Energy Independence and Security Act of 2007 (EISA), but the clock is still ticking on the cost-effectiveness and market availability for lighting programs.

Like a moth to a flame: Gas demand response sparks interest among utilities

November 26, 2019 | Clare Valentine | 2 min read

As the demand for natural gas grows, utilities face an increasing need for gas infrastructure. To address constraints, utilities are launching gas demand response (DR) initiatives, but it's too soon to tell whether it can provide reliability or economic value

Are You Equipped to Support Business Customers With Sector-Specific Content and Energy Advice?

November 5, 2019 | Devin Fink | 4 min read
Are you ready to transform your business customer operations? E Source Business Energy Advisor provides a one-stop shop for sector-specific energy advice and gives you another channel for improving engagement with your business customers while also promoting energy efficiency programs.