The perks of being a member
When you’re a member of the E Source Corporate Communications Service, we’ll help you stay future-focused and deliver on your vision in ways that strengthen your brand and your overall customer satisfaction. We’ll support you by benchmarking your brand and social media strategies against those of top utilities and make recommendations that are specific to your campaign materials. With the service, you get:
- Access to thousands of utility communications and brand campaigns through E Source Energy AdVision to improve your campaign design and strategy
- Help designing relevant and relatable messaging about rates, safety, infrastructure investments, and energy efficiency
- Feedback and guidance on how to strengthen your brand and build trust among customers with strong communications campaigns related to clean energy, corporate philanthropy, smart meters
Ask our experts unlimited questions
Answers from our experts can help you craft communications that boost your customers’ perception of your brand and reputation, increase their satisfaction, help them understand rate increases and how the industry is changing, or change their behaviors around safety. We’ll also answer questions about internal messaging and the operations and organizational structures of corporate communications departments. Learn more about our Ask E Source program (PDF).
Access our library of research
You’ll gain access to our reports and thought leadership papers featuring industry- and customer-based research on corporate communications topics. Facilitated information-sharing sessions with our experts and your peers will ensure that you’re meeting your customers’, your internal colleagues’, and the public’s needs.
Use our exclusive brand-related tools
In the E Source Brand Insights Centers for the US and Canada, you’ll find thousands of residential customer survey responses across four years and more than 45 variables related to brand perception and overall satisfaction. Search Energy AdVision, our database of thousands of brand-related advertisements, to get ideas for your next brand campaign.
Be part of our benchmark studies and other proprietary market research
Learn what your peers are doing across social media channels by participating in our Social Media Survey.
Attend our free marketing- and communications-focused events
Collaborate and interact with industry experts and your peers at topically relevant meetings and web conferences as well as our annual E Source Forum. Recent topics include how to improve brand perception through brand journalism sites and how to train employees on your social media policy.
What our customers are saying
I use E Source to augment my staff when I don’t have time to perform the research myself. It’s well worth the investment, and if I could choose only one consulting group, it would be E Source. The staff provides me with the guidance and best practices I need … I can’t imagine what last year would have been like without E Source.
Paige Nunn
Manager of Digital Communications
Recommended marketing and communications membership bundles
| If you want to … | Then you need … |
|---|---|
| Increase participation in and purchases of your residential products and services | E Source Residential Marketing Service |
| Build participation in and increase uptake of your business products and services | E Source Business Marketing Service |
| Improve the functionality and content of your corporate website | E Source E-Channel Service |