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Saving customers’ lives with an advanced metering infrastructure implementation at Loudon Utilities
April 20, 2022
This case study explains how the E Source Technology Planning and Implementation Consulting team helped Loudon Utilities Board upgrade more than 20,000 gas, water, and electric meters in its territory to provide an improved customer experience, cut costs, and decrease its fleet’s carbon footprint.
Case study
Within scope, under budget, and on time: How Citizens Energy Group implemented a new CIS without skipping a beat
April 19, 2022
This case study explains how the E Source Solution Services team helped a utility confidently navigate the assessment, procurement, and implementation stages of upgrading their customer information system.
Case study
Optimizing vegetation management: Why data allows us to make better decisions than ever before
Tom Martin | June 8, 2022
Learn how utilities can lower operations costs and improve reliability by applying predictive data and machine learning to vegetation management. With data science, utilities will also minimize problems from unplanned work and ultimately improve safety and customer satisfaction.
Online event
Advanced metering infrastructure procurement and project management
April 14, 2022
This case study explains how the E Source Technology Planning and Implementation Consulting team helped a utility through the advanced-metering infrastructure procurement process and prepare for deployment.
Case study
Why energy equity is a win-win for utilities, cities, and customers
Jeremy Fischer | April 14, 2022
In this episode of PowerTalking, Dr. Tony Reames, senior adviser of energy justice at the US Department of Energy, and Ben Nathan, lead analyst for E Source Customer Energy Solutions, discuss how energy equity can benefit utilities, cities, and their customers.
Podcast
How to tell customers you’re increasing rates without losing their trust
Angelica Pereira, Dannah Moore | February 13, 2025
With the cost of energy rising, it’s time to rethink your rate communication strategy so you can offer customers proactive communications before rate increases show up on their bills. Communicate the news clearly and directly, and frame it as a story where your customers play a leading role.
Ask E Source answer
Is performance-based regulation the future of the utility business model?
April 27, 2022
Cost-based regulation can conflict with a utility’s modern energy goals that incorporate economic, environmental, and societal priorities. In this webinar, we’ll explain how performance-based regulation can help utilities meet these complex goals while delivering value to shareholders.
Online event
E Source 2022 Utility Ad Awards Contest is now open
Sannie Sieper | April 11, 2022
This press release announces the launch of the 2022 E Source Utility Ad Awards Contest. The annual contest recognizes and rewards creative excellence in utility advertising and is open to any electric, gas, or water utility located in the US or Canada.
Press release
Treat customers as an Audience of One to maximize program success
Sara Patnaude | March 23, 2022
Utilities are evolving how they view and understand customers. We’ve come a long way from calling customers ratepayers and are on the journey to an Audience of One approach. Learn how E Source can help you match the right offer to the right customer at the right time to maximize adoption.
Newsletter
Battery market forecast to 2030: Pricing, capacity, and supply and demand
David Gordon | March 15, 2022
We used data-driven models to forecast battery pricing, supply, and capacity through 2030. EV battery prices will likely drop in half. And the current 30 gigawatt-hours (GWh) of installed battery storage should rise to 400 GWh by 2030. We explain some of the causes and effects of these changes.
Report
