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5 tips for creating an effective high-bill alert program
Dannah Moore, Lisa Schulte | August 30, 2022
High-bill alerts let your customers know when they’re likely to have a costly bill based on their energy usage. A well-designed high-bill alert program can reduce the number of calls your contact center receives from upset customers who have high energy bills.
Report
Turning roadblocks into on-ramps: The path to fleet electrification
Bryan Jungers | August 30, 2022
The best thing utilities can do right now to support fleet electrification is to build out program offerings. Learn which five areas we think utilities should be focusing on to help business customers with fleet electrification.
Newsletter
Utility Ad Awards Contest winners 2021
September 15, 2022
View the winners of the 2021 E Source Utility Ad Awards Contest.
Forecasting the EV market to accelerate fleet electrification
August 17, 2022
This case study explains how the E Source Battery Next experts helped a utility proactively electrify its commercial fleet customers to increase load and revenue.
Case study
Making informed decisions about water loss management
August 10, 2022
This case study explains how the E Source Water Loss Consulting team partners with utilities to make informed decisions about water loss management.
Case study
E Source congratulates Tualatin Valley Water District and Clean Water Services on a successful CIS digital transformation
Sannie Sieper | August 16, 2022
This press release congratulates Tualatin Valley Water District and Clean Water Services for their successful customer information system (CIS) digital transformation. E Source assessed current and future business and technology needs and developed RFPs for the CIS project.
Press release
E Source Forum 2022 is prepared to Empower the Sustainable Utility
Sannie Sieper | August 3, 2022
This press release highlights the 35th anniversary of the E Source Forum and announces the two keynote speakers: Jennifer Montague, senior vice president and chief customer officer of NiSource, and Quinn Parker, founder and CEO of Encolor.
Press release
E Source and DEFG’s Equity in a Clean Energy Economy Collaborative to host public workshop to address an equitable energy future
Sannie Sieper | July 28, 2022
This press release highlights the Working Together for an Equitable Energy Future Virtual National Workshop 2022, hosted by E Source and DEFG’s Equity in a Clean Energy Collaborative. This public workshop is meant to discuss new approaches and tools to ensure energy affordability and equity.
Press release
The first five steps to a successful CIS implementation
Liza Minor, Lisa Schulte | July 26, 2022
Updating your customer information system (CIS) will affect nearly every employee and function within your utility. But a CIS project is more than just a technological change—it requires organizational and individual change. Learn about our recommendations to prepare for your CIS implementation.
Newsletter
E Source introduces Digital Grid Solutions
Sannie Sieper | July 19, 2022
This press release introduces E Source Digital Grid Solutions, a comprehensive decision-support tool that enables utilities to make critical operations and maintenance and capital investment decisions based on risk and ROI.
Press release
