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Using market research to inform your EV efforts
Sarah Baker | August 28, 2020
What does your utility need to do to get ready for electric vehicles? This snapshot of data from the E Source 2020 Electric Vehicle Residential Customer Survey can help you select technologies, design programs, and create a seamless customer experience.
Report
Your utility may not be ready to go back to work, but it can go forward
Joy Herbers | August 26, 2020
It’s clear that utility staff won’t be rushing back to the office any time soon. In the meantime, how do you continue to engage staff at home and help them connect with one another and their managers?
Newsletter
E Source membership 2021
Dawn Arnold | September 2, 2020
Starting in October, Tennessee Valley Authority will stop funding the E Source membership for local power companies. Join this web conference to learn how you can maintain your E Source membership. We’ll discuss the benefits of each service we offer and the discounts we’ll provide you in 2021.
Online event
The winners of the 2020 E Source Utility Ad Awards Contest
Jessica Bailis | September 8, 2020
This year, E Source encouraged utilities to submit their most effective and creative marketing campaigns across six categories. Join this web conference as we recognize the winners of the 2020 E Source Utility Ad Awards Contest.
Online event
DSM Insights
February 14, 2023
E Source DSM Insights allows demand-side management (DSM) program providers to benchmark their programs in virtually all areas of DSM program performance. This powerful tool eliminates the hassle of navigating state-level filing systems by providing access to all of the data in one place.
How do you educate utility customers about energy efficiency?
Shelby Kuenzli, Laura Gardner | August 5, 2020
From model homes showcasing the latest efficiency technologies to community events, exhibits, website articles, social media posts, and statewide school curricula, utilities use old-school and new-school methods to teach customers about energy efficiency.
Ask E Source answer
E Source expands data science and AI capabilities with acquisition of StrategyWise
Sannie Sieper | July 20, 2020
This press release announces the E Source acquisition of artificial intelligence (AI) and machine-learning company StrategyWise, the latest in a series of investments over the past year designed to expand E Source’s data science and AI capabilities.
Press release
What COVID meant, and means, for home upgrades in 2021
Liza Minor | May 3, 2021
According to the 2021 E Source COVID-19 Residential Survey, at least 10% of respondents have delayed a home upgrade because of the pandemic, but 25% of respondents said they’ll make at least one upgrade in 2021. This report helps you convert those customers into program participants.
Report
Optimizing the new-construction experience for utilities and their partners
Barbara McCabe | June 24, 2020
To accommodate any COVID-19-related safety requirements or customer concerns, you need to reassess your new-construction processes. Take this time to become a better partner for builders, contractors, and end-use customers, and to provide an improved experience during the new-construction process.
Newsletter
How customers prioritize paying their utility bills during COVID
Sarah Baker | June 24, 2020
Your customers want to pay their utility bills on time and in full. But due to COVID-19, some of your customers have needed to prioritize certain household bills over others. In the 2020 E Source COVID-19 Residential Survey, we asked customers how and why they prioritize their household bills.
Report
