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Utility IVR Design Center
Our IVR Design Center will give you the information you need to build and optimize your telephone customer contact channel.
Utility Website Design Center
Our Website Design Center will give you the information you need to build and optimize your online customer contact channel. You can access all of our benchmark studies, rankings, feature analyses, and additional resources to help your utility design a highly functional and user-friendly website.
Business Customer Insights Center
Fueled by the E Source Business Customer Satisfaction Study—a survey of small, midsize, and large business customers—this tool provides sector-specific information about the energy needs and attitudes of utilities’ business customers.
Energy AdVision
This robust database will change the way you develop your marketing campaigns. This first-of-its-kind, interactive, searchable database allows you to examine over 8,500 utility advertisements for all types of products, programs, and services.
History
October 9, 2015
E Source had its beginnings under a different name—Competitek—in 1986, as the brainchild of Amory Lovins and his colleagues at Rocky Mountain Institute.
Harvesting energy savings in indoor agriculture facilities
David Podorson | September 11, 2015
With the recent legalization of cannabis use in some states, cultivation facilities have rushed to increase production and gain market share, often overlooking energy efficiency in the process. Here we present nine tips for quickly and easily reducing the energy consumption of these facilities.
Report
Innovative residential rate design and pricing
January 8, 2016
This E Source market research study provides utilities with critical customer insights as they consider changes to residential rate structures and pricing options.
Swimming upstream: When DSM programs can benefit from upstream incentives
Melanie Wemple | August 19, 2015
Upstream and midstream DSM programs work best when administrators can leverage a smaller per-unit incentive across total sales of an eligible measure. This report outlines when a measure is a good fit for upstream DSM approaches and why administrators should consider these channels.
Report
Measure Insights
March 2, 2021
E Source Measure Insights speeds up program-planning time by consolidating all the important technical reference manual data in a structured online database of deemed savings values and other measure-specific assumptions on which utilities base their demand-side management program calculations.
